Contact Us & Returns

Nalu Bay is here to make sure you're happy and feeling confident!

We hope you love your order, but if you are not completely satisfied with your purchase we accept returns for store credit only.

We do not process exchanges manually. If you would like to order a different size, return your merchandise and we will issue you store credit if the items are deemed eligible according to the return requirements laid out below. Store credit can be used to order a different size or any of our other products.

Items are only accepted if returned to us 2 weeks after delivery (14 days),

unworn, with sanitary sticker and tags still attached.

*Nalu Bay Swimwear is not responsible for any items delivered to us after return date.

*Nalu Bay Swimwear maintains a no-cancellation policy for all orders. However, you may request modifications to your order, provided it has not yet been shipped.

For return address or customer support
Contact us at
customerservice@nalubayswimwear.com

Please allow customer service 1-3 business days for a response